Privileged to be a Mozillian

Mike Conley noticed a bug. There was a regression on a particular Firefox Nightly build he was tracking down. It looked like this:

A time series plot with a noticeable regression at November 6

A pretty big difference… only there was a slight problem: there were no relevant changes between the two builds. Being the kind of developer he is, :mconley looked elsewhere and found a probe that only started being included in builds starting November 16.

The plot showed him data starting from November 15.

He brought it up on irc.mozilla.org#telemetry. Roberto Vitillo was around and tried to reproduce, without success. For :mconley the regression was on November 5 and the data on the other probe started November 15. For :rvitillo the regression was on November 6 and the data started November 16. After ruling out addons, they assumed it was the dashboard’s fault and roped me into the discussion. This is what I had to say:

Hey, guess what's different between rvitillo and mconley? About 5 hours.

You see, :mconley is in the Toronto (as in Canada) Mozilla office, and Roberto is in the London (as in England) Mozilla office. There was a bug in how dates were being calculated that made it so the data displayed differently depending on your timezone. If you were on or East of the Prime Meridian you got the right answer. West? Everything looks like it happens one day early.

I hammered out a quick fix, which means the dashboard is now correct… but in thinking back over this bug in a post-mortem-kind-of-way, I realized how beneficial working in a distributed team is.

Having team members in multiple timezones not only provided us with a quick test location for diagnosing and repairing the issue, it equipped us with the mindset to think of timezones as a problematic element in the first place. Working in a distributed fashion has conferred upon us a unique and advantageous set of tools, experiences, thought processes, and mechanisms that allow us to ship amazing software to hundreds of millions of users. You don’t get that from just any cube farm.

#justmozillathings

:chutten

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